What should I do if a family member is being abused at a long-term care facility?

July 1, 2024 Authored By: Padberg Appelbaum Knepper Team

The first step a family member should take in a case of suspected nursing home abuse is to remove the victim from the environment. Then, in addition to contacting a nursing home attorney, we advise contacting a state agency or hotline to formally report the abuse.

Missouri Department of Health and Senior Services: (800) 392-0210
Illinois Adult Protective Services: (866) 800-1409
Illinois Department of Public Health Hotline: (800) 252-4343

We also recommend documenting anything that may be relevant to the case. This could include a timeline of occurrences, photographs of any injuries, a list of the caregivers’ names, and a communication log with the caregiver or facility. Additionally, it is important to collect documentation from the care facilities, investigative agencies and medical providers who have provided treatment to the abuse or neglect victim.

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What should I do if a family member is being abused at a long-term care facility?

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